How to ask Blake good questions
Blake is trained on REALTEAM documents, MiRealSource forms, Michigan law, and team SOPs. The more context you give him, the sharper the answer. Here's how to get the most out of him.
Be specific, not generic
Blake does best when you hand him a real deal situation instead of a textbook question. Include the county, the financing type, the price band, and what's actually going wrong.
Buyer is FHA in Sterling Heights, appraisal came in $12k low, how are we rewriting the gap language without killing the financing?
What is an appraisal gap?
Include the Michigan context
Michigan has its own disclosure act, transfer tax structure, land contract rules, riparian rights quirks, and township-level inspections. Say what county or municipality you're in if it matters.
Seller says old septic was abandoned when sewer was tapped on a Warren listing but no records exist, what's the safest disclosure language?
How do septic disclosures work?
Use the follow-up, not a brand new session
Blake remembers the current conversation. If the first answer was close but missed a detail, just follow up in the same chat. Starting over loses context.
- Do: "Okay, what if the seller is a trust, not an individual?"
- Skip: opening a fresh chat to ask the same question over.
Ask for what you actually need
Tell Blake what form the answer should take. He's happy to give you a contract clause, a script, a checklist, or a step-by-step, if you say so.
Flag bad answers
If the answer is wrong, generic, or dodges the real question, hit the thumbs-down button right under the response. That's the single fastest way we sharpen Blake. The learning pipeline picks it up, Adam reviews, and the fix lands in the next update.
When in doubt, tell Blake your answer didn't feel specific enough, try again with more detail and he'll usually rework it.
Sensitive topics get escalated
Some topics (legal advice in active disputes, fair housing edge cases, commission complaints) are auto-flagged and a notification goes to Adam. That's by design, not a bug. Blake will still answer, but he'll also tell you it was flagged.
Other things Blake can do
- Tools: mortgage calculator, net sheet, closing timeline, transfer tax, title quote, and more. Sidebar → Tools.
- Practice: role-play conversations with 20 Michigan prospect personas. Voice support, scoring, XP. Sidebar → Practice.
- Forms: MiRealSource and team forms library, searchable. Sidebar → Forms.
- Documents: the full knowledge base. Search it directly if you want the source doc instead of a synthesized answer.